Switch Education Pty Ltd (“Switch Education,” “we,” “us,” or “our”) values your privacy and understands the importance of protecting your personal information. We are committed to complying with the Australian Privacy Principles as outlined in the Privacy Act 1988 and other relevant legislation.
If you have any objections to this Privacy Collection Statement, please refrain from accessing or using our website(s) and do not submit your resume or any personal information to Switch Education or our Subsidiary divisions.
Collection of Personal Information
We may collect a range of personal information from you, which can include sensitive details (e.g., medical or criminal history) and everyday information (e.g., address and contact details). This information may include opinions from others about your work performance, qualifications, and aptitude test results. We collect only the information that is necessary for our business functions and activities, ensuring it is relevant and lawful.
Types of Information We Collect
When you interact with Switch Education, we typically collect the following types of personal information:
- Your name
- Contact details, including address and phone number
- Employment history
- Bank account details and Tax File Number
- Opinions from referees and interview feedback
- Any other information provided by you in resumes or communications with our representatives.
How We Obtain Your Information
Most of the personal information we collect is directly from you, such as when you visit our website, submit a resume, or communicate with our representatives (via phone, email, or in person). We may also gather information from third parties, including employment websites, referees, and professional networks.
Purpose of Collecting Your Information
Switch Education collects personal information to fulfill our business functions and obligations, including but not limited to:
- Assessing your suitability for employment opportunities
- Contacting you about relevant job openings
- Submitting your details to clients for potential positions
- Complying with legal requirements such as taxation and superannuation
- Administering payments and managing benefits
- Conducting marketing activities, research and notifying you of relevant events.
Security of Your Information
Your personal information may be stored electronically or in hardcopy form. We have implemented security measures to safeguard your information against unauthorised access, misuse, loss, or alteration. This includes secure storage on devices such as mobile phones or laptops used by authorised personnel.
Cross-Border Data Transfers
Personal data may be transferred and processed in countries where we operate or engage service providers. These transfers are conducted to support our service delivery and may involve countries with different data protection laws. We ensure that such transfers comply with applicable Australian privacy laws.
Use and Disclosure of Your Information
Your personal information may be disclosed to:
- Prospective employers or entities seeking to fill positions
- Internal staff responsible for business processes
- Partners or suppliers assisting with research, development, or infrastructure
- Related entities for benefits administration (e.g., training, superannuation)
- Referees, insurers, and regulatory bodies as required by law or with lawful entitlement.
Legal Obligations
In some instances, we may be legally obligated to collect, use, and disclose your personal information. This includes compliance with government regulations and specific industry requirements.
Accessing and Updating Your Information
You can access and update your personal information held by Switch Education by contacting us at (08) 8377 7555. We rely on the accuracy of the information you provide and will assist you in maintaining its correctness to the extent permitted by law.
Social Media Code of Conduct
Switch Education recognises that individuals may express themselves online through social media platforms. We expect all users to adhere to the following guidelines when engaging with our social media channels:
- Protect the privacy of individuals and organisations in compliance with privacy acts and laws.
- Use polite and positive language. Constructive criticism is welcome, but defamation or discriminatory language will not be tolerated.
- Obtain express consent before posting photographs or videos of Switch Education staff, clients, or community members.
- Adhere to anti-harassment and discrimination laws. Any discriminatory language will not be tolerated.
- Refrain from spam, flaming, advertisements, or solicitations.
- Respect trademark, privacy, copyright, and other laws governing content.
- Keep comments relevant to the original post or topic.
- Do not advocate or discuss illegal activities.
Switch Education reserves the right to remove any posts that breach these guidelines, regardless of the offender’s awareness. Repeated violations may result in users being blocked from our social media groups.
Consent
By providing us with personal information, you consent to the collection, use, and disclosure of your personal information as contemplated by this Privacy Collection Statement.
Changes to our Privacy Collection Statement & Consent to Electronic Transactions
Switch Education may update this Privacy Collection Statement from time to time.
Privacy Inquiries and Requests
Please contact (08) 8377 7555 if you wish to:
- Report any relevant notifiable data breach.
- Request access to, find out more about, or seek amendment of your personal information held by Switch Education.
- Inquire generally about your privacy rights and obligations.
- Make a complaint regarding Switch Education’s handling of your personal information.